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Fairerpower and OVO

Who is Fairerpower?

Fairerpower is the brand name of a partnership between Cheshire East Council and OVO Energy. Together we will offer competitive dual fuel energy tariffs in the local market place. We aim to offer a no-nonsense, competitively priced, customer focused energy service to residents covered by Cheshire East Council.

What’s your relationship to OVO?

Fairerpower is run by Cheshire East Council and will be managed and administered by Cheshire East Council with the help of partner energy supplier, OVO. OVO provide all energy services from billing to buying the energy to customer services. Cheshire East Council controls the tariff and the marketing of the Fairerpower tariffs.

What’s your experience in providing energy?

Our energy partner, OVO has over 8 year’s experience of providing energy in the UK and over half a million customers. OVO has won numerous awards for their customer service, including Supplier of the Year at the uSwitch Energy Awards in 2014 and 2015.

Have you ever done this before?

Fairerpower is pioneering a new way to supply local residents. We want to bring more competition to the market and give residents more choice. OVO has partnered with Cheshire East Council to provide energy to their customers and bring the necessary operational experience to allow Fairerpower to offer one of the cheapest tariffs in the market.

How do I know you won’t raise your prices a lot next year?

Our aim is to always offer a competitive tariff at the lowest possible price. We watch energy prices closely to make sure any savings can be passed on to you. We exist for this very purpose. We work on a cost reflective basis, so this means prices may sometimes need to go up, but whenever we can reduce prices we will. Fairerpower has been created to bring more local control to energy bills. We aim to keep costs as low as possible.

Can anyone sign up?

As Fairerpower is funded by Cheshire East Council it’s only available to Cheshire residents. We hope to expand this later on.

Is Fairerpower a Collective Switching scheme?

Fairerpower is not a collective switching scheme, where consumers get together to negotiate a group deal with their gas and electricity suppliers. Fairerpower is a partnership between Cheshire East Council and a single energy supplier, OVO. It was designed and launched to ensure residents in Cheshire East get access to the cheapest tariffs possible. Through Fairerpower the council has effectively taken on the role of being an energy supplier and is in charge of setting the tariffs that are being offered to customers in the area. To establish the partnership Cheshire East Council carried out a competitive tender process to appoint a preferred partner who they could work with to offer low cost energy in the market place. The tender was offered to the market place and advertised in accordance with legislation. OVO won this bid process and became the partner of choice. ‘Fairerpower’ is the brand name of the tariff, wholly owned by Cheshire East Council, under which OVO will offer and administer the tariff on our behalf. We are not promoting OVO, we are promoting the Fairerpower energy tariff in accordance with Ofgem guidelines.

This initiative is to help tackle fuel poverty within the Cheshire East Council area first and foremost, but is available to all who are interested in switching and who might save money in doing so. The tariff is approved and set by a Board consisting of members as advised by officers and our energy partner.

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